C88 Privacy Policy — Your data is completely secure

1 Introduction

C88 (referred to as "we", "us", or "the platform") is committed to providing a reliable and transparent service for Bangladesh's online gaming community. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the c88.ad website or app.

By using c88's services, you are considered to have consented to the data processing practices described in this Privacy Policy. If you disagree with any part of it, please discontinue use of the platform and contact our support team.

2 What Information Is Collected

Various types of information are collected when you register and use the c88 platform. This data falls into two main categories:

Information Provided Directly:

• Full name, date of birth, and gender
• Email Address & Mobile Number
• Residential Address
• National ID or passport number (for KYC verification)
• Payment method details (bKash, Nagad, bank account number)
• Security Questions & Answers

Automatically Collected Information:

• IP Address & Device Type
• Browser version and operating system
• Login time and session duration
• Data on which pages are visited most frequently
• Gaming History & Betting Patterns
• Transaction History

3 Purpose of Data Use

C88 uses the data collected for the following legitimate purposes:

• Account Management: To enable registration, login, and identity verification.
• Payment Processing: To process deposits and withdrawals and to prevent fraud.
• Legal Compliance: To retain data as required by government or regulatory authorities.
• Service Improvement: To personalize your gaming experience and improve the platform.
• Customer Support: To resolve issues and respond to inquiries.
• Security: To prevent account hacking, fraud, and money laundering.
• Promotions: To inform you of relevant offers and bonuses, with your consent.

4 Data Sharing & Third Parties

C88 may share information with trusted third parties in limited circumstances. These parties include:

• Payment Providers: bKash, Nagad, Rocket, and banking partners — solely for processing transactions.
• Game Providers: Licensed game software companies — for the operation of games.
• Law Enforcement Agencies: When required by a court order or valid legal process.
• Technology Service Providers: Cloud hosting and cybersecurity partners — for platform operations.

All third parties are contractually bound to comply with c88's privacy standards and may not use your information for their own commercial purposes.

5 Cookie Policy

C88 uses cookies to enhance your browsing experience. Cookies are small files stored in your browser. The types of cookies we use include:

• Essential Cookies: To maintain login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand which sections of the website are used most — completely anonymized.

You can disable non-essential cookies through your browser settings. However, this may limit some features of the website.

6 Data Protection Measures

C88 has implemented industry-standard technical and administrative measures to protect your information:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall & IDS: To prevent unauthorized access and cyberattacks.
• Two-Factor Verification: Suspicious login attempts require additional verification.
• Regular Audits: Regular security audits conducted by third-party cybersecurity specialists.
• Restricted Access: Only authorized personnel have access to user data.
• Data Minimization: Only the data necessary to provide our services is collected.

7 Your Rights

As a c88 member, you have the following rights over your personal information:

To exercise any of these rights, contact our support team. We typically respond within 30 business days.

8 Privacy of Minors

C88 strictly does not provide services to anyone under 18. We do not knowingly collect information from minors. If a minor has registered by mistake, their guardian can contact us and we will promptly delete the account and all associated data.

9 International Data Transfers

As c88 operates under an international license, some data may be stored on servers located outside Bangladesh. In such cases:

• All data transfers are completed with equivalent levels of protection in place.
• We follow the European GDPR and international data protection standards.
• Appropriate contractual safeguards are in place for all data transfers to third countries.

10 Policy Updates & Contact

C88 may update this Privacy Policy at any time. For significant changes, you will be notified in advance via your registered email or through a platform notification. The date of the latest version is shown at the top of this page.

For any privacy-related questions, complaints, or data deletion requests, please reach out to our 24/7 live chat support or FAQ Page View.